Sourcing Service
Can’t find a model in our catalog? Send us the list – we source it through our Shenzhen supply chain, inspect it, and ship it together with your order.
Sourcing covers mobile phone parts and 3C accessories outside our stocked product lines, and follows the same inspection, packing and export process as a regular wholesale order.
What We Source
Screens & Assemblies
LCD, OLED and TFT assemblies and touch digitizers for models outside our stocked lines. Send the device code and we confirm which version and quality grade is available.
Batteries & Charging
Replacement batteries, chargers and cables, including higher-capacity or non-standard specifications. Capacity and connector type are confirmed before anything is ordered.
Cases, Accessories & Repair Parts
Protective cases, holders, adapters, flex cables, small repair parts and 3C accessories that are not listed in our catalog.
What We Do Not Source
To keep this service dependable, we draw a clear line around it. We do not source:
- Counterfeit or brand-infringing goods, and items with no verifiable supply source.
- Products that require a certification we cannot obtain for your destination.
- Regulated, restricted or hazardous goods that fall outside our export capability.
- Anything where the buyer cannot establish the right to use the brand, logo or artwork supplied.
How It Works
- Step 1 · Send your list
Send the exact models or part codes, the quantity, the quality grade you need and your destination country. Photos or product links are fine if you only have a sample.
- Step 2 · We confirm availability
We check our supply chain and come back with availability, unit price, the MOQ for each item, packing options and an estimated lead time.
- Step 3 · You approve the Proforma Invoice
Nothing is ordered until you approve the Proforma Invoice, which states the item price, our 10% service fee and the agreed delivery terms.
- Step 4 · Inspection and packing
Sourced items go through the same appearance and model checks as stocked goods, are tested where applicable, and are packed together with the rest of your order.
- Step 5 · Consolidated dispatch
Your sourced items ship with the rest of the order by express, air or sea freight, with a commercial invoice, packing list and HS code information.
What we need from you
- Exact model or part code – or a photo if you are not sure.
- Quality grade or specification (for example original, OEM-grade or aftermarket).
- Quantity per item, and whether you want it packed for retail.
- Destination country and preferred shipping method.
- Any branding or packaging requirement for the sourced items.
Our Service Fee
How the fee works
Sourcing is charged as a flat 10% service fee calculated on the value of the items we source for you, and it is shown as a separate line on your Proforma Invoice. Item cost, freight and any destination charges are quoted separately, so you can see exactly what each part of the order costs.
What the fee includes
Supplier sourcing and vetting, photo or sample verification where the supplier allows it, incoming inspection against the agreed specification, packing with your existing order, and export documents. It also covers handling a claim if a sourced item arrives defective, damaged or incorrect.
Sourced items are covered by the same 7-day claim window as stocked goods: report defective, damaged or incorrect items within 7 days of delivery with photos, and we arrange a replacement or credit. Custom or branded sourced items are non-returnable unless they are defective or do not match the agreed specification.
Sourcing FAQ
What can you source for me?
Mobile phone parts and 3C accessories that are not listed in our catalog – screen assemblies, batteries, charging accessories, cases, holders, adapters, flex cables and small repair parts. We do not source counterfeit or brand-infringing goods, or products that need a certification we cannot obtain for your destination.
How is the 10% service fee calculated?
A flat 10% service fee is applied to the value of the items we source for you and is shown as a separate line on your Proforma Invoice. Item cost, freight and destination charges are quoted separately.
What do you need from me to get a quote?
The exact model or part code, the quality grade or specification, quantity per item, packing requirements and destination country. If you only have a photo or a product link, send that and we will identify the item for you.
Is there a minimum order quantity for sourced items?
There is no blanket minimum. MOQ is confirmed item by item once we check availability with our supply chain, and for sourced items it can be higher than for stocked product lines depending on the supplier.
How long does sourcing take?
Availability and lead time are confirmed in your quote before anything is ordered. Sourced items that are already available move at the same pace as a normal order; items that need production take longer, and the schedule is stated on your Proforma Invoice.
Can sourced items ship together with my regular order?
Yes. Where packing and customs handling allow, sourced items are consolidated into the same shipment, so you receive one order and one set of documents. If timing differs, we tell you which option applies before dispatch.
Are sourced items covered by your quality checks and claims policy?
Yes. Sourced items go through the same appearance and model checks as stocked goods and are packed with your order. The same 7-day claim window applies: report defective, damaged or incorrect items within 7 days of delivery with photos, and we arrange a replacement or credit.
Send Your Sourcing List
Tell us the models, quantities and destination – we will confirm availability, price, MOQ and lead time. There is no obligation to order, and quote requests are usually answered within one business day.
Send Your Sourcing List
Tell us the model, quantity and destination. Fields marked * are required; we usually reply within one business day.